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published November 25, 2014

How Much Will EHR Customer Service Cost?

Consider when you will need support and make sure to read the fine print. I thought about this topic after a prospective client matched Sevocity’s prices to another EHR they …

published November 25, 2014

Are customers in the driver’s seat?

Years ago you bought a Practice Management system (PM) based upon registration, appointment and billing features. Maybe the vendor you selected had an Electronic Health Record (EHR) system but even …

published November 25, 2014

Will Your EHR Vendor Blame You?

I came across a thread in an online forum today that highlights the dangers of trying to maintain your own client server EHR: I periodically review EMRupdate.com, the most active …

published November 25, 2014

EMR and EHR Contract Lengths

What happens at the end of your contract term? How long is your EHR contract term? 1 year? 2 years? 3 years? More? What happens at the end of your …

published November 25, 2014

Customer Service and ASP

Elaine Mendoza, Founder and CEO of Sevocity, shares her thoughts on why healthcare Providers are amazing individuals and need quality services to help them serve others. Physicians and their clinical …

published November 25, 2014

Business as a Calling. A book by Michael Novak (1996)

I felt this was a good one to start with because it sets the framework for what I am striving for in creating Conceptual MindWorks, Inc. and Sevocity. You know, …

published November 25, 2014

The Committed CEO

Sometimes we joke about whether we should be committed or we are committed.  Elaine Mendoza, CEO and President of Sevocity and Conceptual MindWorks, Inc.  IS committed. Elaine is one of …

published November 25, 2014

Well Done Team TACHC!

If you want to know how to run a conference look to the TACHC Team (Texas Association of Community Health Centers).  They are second to none! In half a century …

published November 25, 2014

TACHC

I always look forward to this time of year, Halloween, Thanksgiving, Christmas, New Year’s, and TACHC (Texas Association of Community Health Centers) Annual Conference. Over the past three years, I …

published November 25, 2014

Celebrating CCHIT Success – Sevocity Style

Last month, Team CMI and Sevocity celebrated Sevocity EHR achieving CCHIT 2007 certification with a bowling night at Oak Hill Lanes. We reserved eight lanes for two hours of knocking …