System Status Information: The system status information has moved. You can visit the new page by clicking the button to the right or by entering www.SevocityStatus.com in your browser.
Important News:
- Sevocity will perform a necessary maintenance window on Friday, 4/19/24, from 10 pm central – to Midnight (4/20). During these two hours, Sevocity will be offline.
- As of 2/28/24, there are new requirements for Rx Identity Proofing for new prescribing providers for non-controlled and controlled substances (EPCS) providers.
- 2024 MIPS Reporting Information
- There was a product release on 2/2/24 at 10 AM CT. For more information regarding this release, please see the notes on our Knowledge Base.
- Refer Sevocity and we’ll send you a $100 Amazon Gift Card!
- Apple recently released MacOS Sonoma, and we are still testing this OS; as of now, we do not support it. We hope to have an update soon on Sonoma.
If you have received a new mobile device. Before trading in your old smartphone or tablet, remember to retain access to your software token, so you don’t have to repeat the Identity Proofing Process. When you get a new device, follow these steps:
- Keep your old phone and software token.
- Download the VIP Access app on your new phone from the Apple App Store or Google Play Store.
- Add a new software token to your account from the provider dashboard at https://ui.epcsdrfirst.com/pob/login.
- Use the PIN from your old software token to add the new token, so you don’t have a gap in service or need to take additional steps.
- As a reminder, we recommend you have two authentication devices attached to your account. This can be a physical authentication token from Symantec or OneSpan, and one software token on your mobile device, or any combination of the two.