Step 1: Where Does it Hurt?
While there may be many reasons you are looking to change your EHR, take time to isolate the primary reasons that your…
Read ArticleTypes and Benefits of ACO’s (Accountable Care Organizations)
An ACO is a group of physicians and other healthcare providers that join together to provide coordinated high quality patient care. The…
Read ArticleWhat is PCMH and Why Become a PCMH Certified Provider?
A Patient Centered Medical Home is a Primary Care provider that agrees to coordinate care for their patients and adhere to certain…
Read ArticleWhy are Pay for Performance Plans Increasing in Popularity?
Part 1 –Why are Pay for Performance Plans Increasing in Popularity? The simple answer is that health insurers (including the US Government,…
Read ArticleHow Much Will EHR Customer Service Cost?
Consider when you will need support and make sure to read the fine print. I thought about this topic after a prospective…
Read ArticleAre customers in the driver’s seat?
Years ago you bought a Practice Management system (PM) based upon registration, appointment and billing features. Maybe the vendor you selected had…
Read ArticleWill Your EHR Vendor Blame You?
I came across a thread in an online forum today that highlights the dangers of trying to maintain your own client server…
Read ArticleEMR and EHR Contract Lengths
What happens at the end of your contract term? How long is your EHR contract term? 1 year? 2 years? 3 years?…
Read ArticleCustomer Service and ASP
Elaine Mendoza, Founder and CEO of Sevocity, shares her thoughts on why healthcare Providers are amazing individuals and need quality services to…
Read ArticleBusiness as a Calling. A book by Michael Novak (1996)
I felt this was a good one to start with because it sets the framework for what I am striving for in…
Read ArticleThe Committed CEO
Sometimes we joke about whether we should be committed or we are committed. Elaine Mendoza, CEO and President of Sevocity and Conceptual…
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