How Much Will EHR Customer Service Cost?

Consider when you will need support and make sure to read the fine print.

Are customers in the driver’s seat?

Years ago you bought a Practice Management system (PM) based upon registration, appointment and billing features. 

Will Your EHR Vendor Blame You?

I came across a thread in an online forum today that highlights the dangers of trying to maintain your own client server EHR:

EMR and EHR Contract Lengths

What happens at the end of your contract term?

Amazing Providers

Elaine Mendoza, Founder and CEO of Sevocity, shares her thoughts on why healthcare Providers are amazing individuals and need quality services to help them serve others.

Customer Service and ASP

When we began on this journey of delivering "healthcare solutions made easy" and by focusing on a electronic health records solution, we had critical software architectural decisions to make. 

Business as a Calling. A book by Michael Novak (1996)

I felt this was a good one to start with because it sets the framework for what I am striving for in creating Conceptual MindWorks, Inc. and Sevocity.